Making Strata Management Simple & Stress-free
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RPM's Strata Management Difference
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WHY RPM PROPERTY GROUP?
Dedicated to minimising the stress, time, and hassle out of strata living
RPM places our clients’ needs and requirements at the forefront by listening and implementing systems and procedures to suit your scheme. We have specialised in managing strata schemes in Sydney only to cement long-term business relationships within our network to provide the best possible strata service to our clients. By concentrating our efforts we have created quality and longstanding like-minded relationships with contractors and strata providers.
RPM is dedicated to delivering best practise within the strata industry. Contact us to discuss how we can help you.
OUR STRATA MANAGEMENT SERVICES
We look after all facets of strata in relation to our needs included but not limited to, arranging property maintenance, conducting meetings, maintaining books and records in accordance with the current legislation, handling the schemes insurance policy and any enquiries you may have.
REPAIRS & MAINTENANCE
REPAIRS & MAINTENANCE
- Send out quote requests.
- Arrange quotations for works required.
- Communicate with chosen contractors.
- Ensure the contractor is licensed and holds the appropriate insurances using the EBIX trades monitoring system.
- Execute contracts for work.
- Check the work has been completed satisfactorily and gather the appropriate documentation.
INSURANCE
INSURANCE
- Arrange insurance valuation as required
- Prepare and lodge routine insurance claims
- Obtain quotes for insurance renewal in accordance with the requirements of the Financial Services Reform Act
- Renew insurance according to instructions
ADMINISTRATION
ADMINISTRATION
- Attend to inbound and outbound correspondence
- Maintain the Strata Roll
- Maintain the Minute Book
- Issue section 109 certificates
- Lodge insurance claims
- Issue Notice to Comply
- Perform all administrative functions according to the relevant Act
MEETINGS
MEETINGS
- Notices of Annual General Meetings
- Attend and act as chairperson at Annual General Meetings
- Prepare and distribute minutes of Annual General Meetings
- Prepare and distribute notices of Extraordinary General Meetings
- Prepare and distribute minutes of Extraordinary General Meetings
- Prepare and distribute notices of Executive Committee Meetings
PHONE/EMAIL
PHONE/EMAIL
- Answer queries from the Executive Committee on insurance claims
- Answer queries from the Executive Committee about by-laws.
- Answer queries from the Executive Committee on common property issues
- Answer queries from the Executive Committee on insurance claims
ACCOUNTING SERVICES
ACCOUNTING SERVICES
- Prepare Proposed Budget for Annual General Meeting
- Issue Levy Notices
- Issue reminder Notices
- Payment of contractors as required
- Issue monthly financial report to each scheme
- Provide all financial reports as required by the Act
WHAT OUR CLIENTS SAY ABOUT US
OUR TEAM
Nadine Iannelli
Co-founder/ CEO
Nadine has been in and around the property industry for the best part of 30 years from sales, coaching, managing and strata. Nadine’s experience and direct approach has helped many clients throughout her time in the industry.
Rodney Mendes
Co-founder/ Operations Manager
Knowledge and experience across numerous industries and businesses has enabled Rodney to cement systems and processes to run a tight but flexible strata management business with always the client in mind. He’s can do attitude and direct approach compliments people in different roles by bringing them all together to work as one.
Ali Bugeja
Strata Manager
Ali has been a key member of RPM for many years and has grown and flourished in this key role focusing on her clients needs. Her desire to help and assist were possible is a testament to her clients comments and retention of business. Ali is always willing to listen and learn to implement best practise across her portfolio.
Virginia Li
Strata Manager
Virginia has been with RPM for only a short time however her experience and knowledge in the industry is extensive. Virginia draws on her own personal experience of strata living and implements best practises according to what she would want from a strata manager. Virginia’s accounting background is evident in the way she approaches systems and procedures to find and implement solutions.
Belinda Sala
Accounts Management
Belinda is our dedicated accounts manager behind the scene at RPM that keeps a keen eye on the coming and going of all accounts. Belinda’s years of experience and wealth of knowledge ensures we run a tight system complimenting our strata services.
Monique Mack
Accounts Assistant
Matthew Faulkner
Strata Accountant
Matthew is our dedicated strata accountant overseeing all accounting facets in each individual strata scheme and our RPM. He has many years of experience and is a valuable member of the team. This is a key role to ensure compliance within your strata scheme. The entire accounts department quite often flies under the radar as they are not in the day to day business cycle however without them we could not perform the whole strata service.
Click here to download RPM Property’s Member Complaint Handling Policy and understand our commitment to resolving your concerns.